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WHEN YOU MAKE YOUR 1st PURCHASE

Certificate

CERTIFICATE OF AUTHENTICITY

When you shop at VasilisaTM, you know you're getting the real deal. Every piece of jewelry at VasilisaTM comes with a certificate, so you do not have to worry that you are getting something low in quality. Our jewelry quality and craftsmanship are top notch.


WARRANTY AND REPAIR

VasilisaTM offers of each piece purchased from www.thevasilisa.com, an international limited warranty covering manufacturing and material defects under normal use for the period of one year, commencing from the date of purchase. Defects resulting from normal wear and tear, abuse, misuse, accident, negligence or attempted repairs are excluded from warranty.
Every piece found to be defective under this warranty by VasilisaTM ’s technical staff will be at VasilisaTM ‘s option either repaired, pending repair feasibility and availability of parts, or replaced, or substituted with a piece of comparable value. In case of substitution, it cannot be guaranteed that the consumer will receive the same design but a piece of comparable value.


PRODUCT CARE

You can wear your VasilisaTM Jewelry as you normally would. However, there is something you need to do to make sure it looks beautiful for many years. Preserve your VasilisaTM jewelry in the original box. Don't contact with bleaches or chlorine while you are wearing VasilisaTM Jewelry. Chemical or silver polish can damage oxidation and discolour VasilisaTM silver. Clean with water, soap and a soft toothbrush. Remove VasilisaTM jewelry before bath.
Leather is a natural product that will benefit from careful protection. Do not use in water or other liquids that may cause discoloration. Leather can stretch and relax over time, stretching is not a defect in this product. You may notice gentle shading and natural variations in color, these are merely the natural features of leather. You may also experience a change in the shade of the leather due to oils in the skin and the addition of charms to the bracelet or necklace. Use with a maximum of 7-9 charms. When adding beads to new leather bracelet, please take care to hold the leather bracelet steady and twist the bead onto the bracelet. If the leather part of the bracelet is twisted when adding beads, the leather may be damaged.